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Terms of Service

General

Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

By using this website you are bound by these terms and conditions which form a legally binding contract between you and MUJI RETAIL (AUSTRALIA) PTY LTD ABN 16 162 962 512

Products ordered on the MUJI Australia website using MUJI Australia's website will be sold to you by MUJI RETAIL (AUSTRALIA) PTY LTD ABN 16 162 962 512 whose registered address is at Level 5, 90 William Street, VIC Australia.

Privacy Policy

Your privacy is very important to us and we will always act to protect your information. These Terms of Service incorporate our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. Please note that by agreeing to these terms and conditions you will be deemed also to have read, understood and agreed to our Privacy Policy in its whole.

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content

The copyright, trade marks and other intellectual property rights contained within this site are owned by or licensed to MUJI RETAIL (AUSTRALIA) PTY LTD ABN 16 162 962 512 and unless authorised, the use or misuse of them is forbidden. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. Please contact MUJI Australia at products@muji-online.com.au to request for permission of usage if you plan on doing so.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Delivery Charges notice for further information.

Pricing and Availability

MUJI Australia has the right to amend any pricing errors. Store and online store pricing offer varies, we have rights of limit the items availability per transaction. Prices shown are in Australian dollars and include GST where applicable. Prices may not include delivery and handling charges. Prices are subject to change.

MUJI Australia may vary the prices on this website at any time, and prices are subject to change until you have paid for the products in full. Product availability and product prices may vary between MUJI Australia's retail stores and those found on this website.

Any representations made about stock availabilities are accurate to the last known stock level and are subject to change. If MUJI Australia cannot supply a particular product, MUJI Australia will notify you by telephone or email as soon as possible. We reserve the right to subsequently reject and refund your order at our absolute discretion where we detect irregularities, unavailability of product, an error in price, image or product description, error in your order or fraud is suspected.

The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Payment

All orders are calculated in Australian Dollars (AUD). You must pay for your products purchased on this website at the time of placing an order. Once your payment method has been validated, upon clicking “PLACE ORDER” we will debit your nominated form payment immediately for the full order amount.

We accept credit cards including MasterCard, and Visa. Apple Pay and Google Pay are also welcome. Keeping your online
payments secure is our number one priority. That means you might need to verify your card payment with 3D Secure to complete the transaction. Contact your bank to learn more about 3D Secure authentication.

Our merchant description - *SP-MUJI AUSTRALIA will appear on your internet banking and/or physical bank statements after you have placed an order and completed the payment transaction. This enables you to recognise the transaction easily post-purchase.

If the card transaction is not approved your order will be cancelled. Please contact your bank or card provider if you have any questions about this.

Where you have saved your card details with us: We will store your card details for use as a payment method for future purchases you make. We will notify you of any changes to how we store your card details.

Password and Account Security

It is your responsibility in maintaining the confidentiality of your password and account and all activities that take place under your password or account. If you will be using a shared computer ensure that you logout of your account at the end of each session.

If you believe that there has been a security breach or misuse of your password or account, please let us know immediately.

MUJI Australia will not be liable for any loss or damage that may occur as a result of your failure to comply with this clause.

Cookies

This website www.mujiaustralia.com (“Our Site”) uses Cookies and similar technologies to distinguish you from other users. By using Cookies, we are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

Discount Codes

Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website. The conditions of use relating to any discount code will be specified at the time of issue.

Indemnity

You agree to indemnify, defend and hold harmless MUJI Australia, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service.

Variation

MUJI Australia shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

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