Delivery Information
MUJI Australia ships all orders within Australia via an allocated courier company of MUJI Australia’s choosing with standard delivery rates (excluding large items such as furniture, beads sofa) below:
• Standard Delivery Flat Rate - $10.95*
• Free Delivery for orders above $150*
*Terms & Conditions - The standard delivery flat rate is only applicable when shopping on www.mujiaustralia.com. Free delivery is only applicable for online orders over $150, excluding beads sofa, large furniture and selected large storage items. You do not require a discount code, the offer automatically applies at checkout if the total order amount is applicable. Flat rate shipping and free delivery is subject to change without notice.
**Big and bulky items (e.g. furniture, bead sofa) will incur additional delivery charges beyond standard rates listed. Shipping rate for those items will be calculated during checkout.
Please note that Polypropylene Storage and White Porcelain Tableware is only available for "Click & Collect" at MUJI Chadstone at this stage.
All purchases made on weekends and public holidays will be processed on the following business day.
Subject to specified exclusion, a standard flat rate fee per delivery and re-delivery will apply. The delivery fee is non-refundable unless the goods fail to comply with the consumer guarantee provisions of the Australian Consumer Law.
We will be using our appointed couriers for all of our shipping needs and will only deliver to addresses within Australia. All orders will be shipped within two to three business days. Delivery lead-time will vary depending on your location.
Please note that all parcels will require a signature upon delivery. Please note that our carrier companies Delivery Policies or zone restrictions may apply to selected areas. Where street delivery is not always possible, you will receive notification or a calling card will be left.
We will make every attempt to deliver goods within the estimated timeframe however please beware that delays may occur due to unforeseen circumstances or factors that are beyond our control.
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. While we endeavour to deliver goods to your nominated address within the time frames indicated, we cannot guarantee delivery times particularly during busy promotional and sale periods where some order dispatches may be delayed due to the additional volume. Dispatch of orders may also be delayed where payment or address information requires verification or correction prior to dispatch.
*Big and bulky items (e.g. furniture, bead sofa) will incur additional delivery charges beyond standard rates listed above. Shipping rate for those large items will be calculated during checkout.